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Us at Naze Lane Garage like to hear what our customers think of us, here you can see a few of our customers feedback on their experiences of Naze Lane Garage.

To see more you go to www.goodgaragescheme.co.uk and type Naze Lane Garage in the search box.

Click on the persons name to read their review.

 

 

 

 

 

You can also view these testimonials in the waiting room at Naze Lane Garage.

Pete Wilson Testimonial

Dear Daryl

I thought it appropriate to put in writing, regarding the excellent service Perfect Finish have received from Naze Lane Garage

As a Company owner, relying heavily on its “work-horses” (vans), we cannot recommend your services enough to fellow Company owners and individuals. Recently one of the vans decided not to continue its journey to work, due to the clutch throwing the towel in. One phone call to you resolved the problem. You came out, got the van to your workshop, repaired it and ensured minimum disruption and “downtime” to our business. Fantastic customer service, great workmanship and without a massive bill at the end, which we would have had if we had gone to the main dealers.

You have repaired and serviced our company and private vehicles for over 3 years now – and should any prospective businesses wish to call us, we are more than happy to take their call, and recommend your services.

Kind Regards

Pete Wilson
Director
01772 712675

Tim Dewsnap Testimonial

Dear Daryl and the Team,

Many thanks for a swift effective service.

I would like to express thanks to you Daryl and your Team,

I recently needed to bring my car to you for its first non main dealer service.
I had a tight schedule with little time available on the day.

On arrival your team sprang into action with 2 employees at work on my car straight away, one working in the pit underneath the car and one from above.
The car had its important bits checked and fluids drained without delay.
Shortly after replacements filters and parts arrived and were installed without fuss or faff. I found your staff to be swift, effective, straight forward and knowledgeable.

I actually left your premises – with newly serviced car 35 mins sooner than you suggested it would take and for around £100 less than the dealer – leaving me to press on with a busy day.

Your prices are reasonable – your service is second to none.
You give honest, straight forward advice – that is usually free.
You make it easy for me to confidently send people to you who have problems no one else can sort – and all that casual effortless smile we have all come to know so well.
I have no hesitation in recommending your services and will continue to do so.
Yours sincerely,

With Thanks

Tim Dewsnap
Sales Manager
Easiprint Design & Print Ltd

Neil Staff Testimonial

Dear Daryl,

I would like to take this opportunity to thank you for the excellent service that you provided in mending my brakes. Not only were you quick and efficient, but you also managed to fit me into an already busy schedule, at relatively short notice.

Needless to say the new brakes are enjoying their new home and also providing a fantastic service.

The cost was spot on and I would not hesitate to recommend you to anyone in need of your expertise in the future.

Best Wishes
Neil Staff
Alexander Landscapes

Jenni Shoreman Testimonial

Dear Phil,
Just a note to say thank you very much for the swift and efficient service you provided recently, regarding the retrieval of my car, which had broken down at Whalley and also for the service you provided in repairing the car without delay.
Your service is very much appreciated, and i would not hesitate to recommend your garage to others in the future.

Kind regards

Jenni Shoreman

David Rees Testimonial

To Whom It May Concern,

Dear Sirs,
I would like to take this opportunity to express my gratitude to Daryl and Phil at Naze Lane Garage for the excellent service given to me today as my car was serviced.

  • The car was collected from my place of work at the agreed time.
  • My requests were understood and adhered to without question.
  • The work was carried out to my complete satisfaction and at a very reasonable cost.
  • The car was returned to my place of work at the agreed time.
  • I will certainly be asking them to carry out any future work.

What more need I say?

I have no qualms in recommending Naze Lane Garage to anybody who needs work to be carried out on their car. Should anyone wish to contact me to give a verbal recommendation, they are welcome to contact me.

Yours Faithfully

David Rees
07801442202

Stephen Barlow Testimonial

Dear Daryl,

Thank you for the speedily repair of my car last Thursday. It was extremely helpful that you were able to conduct a repair while I waited. The cost of the repair was very competitive and done to a very professional level.

I have no hesitation in using your services again and certainly recommend you to all my friends and customers.

Yours Sincerely

Stephen Barlow

Sandra Cobbin Testimonial

Dear Daryl,

I want to take this opportunity to thank you, your brother and the team at Naze Lane Garage for your lifesaving work on my terminally ill car. Thank you for explaining in words that made sense what needed to be done to revive my much beloved automobile. Your delivery service is excellent, taking the stress out of using your garage.

Thank you too for your exceptional response in rescuing me from the roadside an providing me with alternative transport when the car we thought was revived declined back into sickness; thus enabling me to get to my customer in time for the event I leading for them. You saved my life as well!

I do not hesitate to recommend you to anyone who wants friendly, reliable, competitively priced service. Thank you for going the extra mile.

Yours
Sandra Cobbin

J Seel Testimonial

I would like to recommend the services of Phil and staff at Naze Lane Garage for their excellent customer service and fantastic value for money.

I was recommended to Naze Lane by Angela Seel, having always used the services of Bateman BMW Dealers for the servicing and repairs for my BMW car. The last service/repair bill I had with Batemans came to £891 and the average has always been around £400 - £500 mark.

The bill from Naze Lane was less than half of the normal costs, and the service received was excellent. I have since used Phil for my MOT and would not hesitate in recommending him for any f your motoring needs. I will always use the services of Naze Lane Garage for any future motoring repairs/services and MOT’s.

J Seel

Martin Cooke Testimonial

To whom it may concern:

I have been using Daryl’s services for a few years now. His garage have provided me and family with a super service and saved us hundreds of £’s for tyres, exhausts, mechanical and technical repairs.

Recently a new car to me (2nd hand!) had a distinct lack of power. Supposedly a sports coupe but couldn’t pull the proverbial skin of pudding! A visit to Daryl’s garage enabled him to plug into the diagnostic machine. At this stage Daryl had a hypothetical blank cheque to write out himself...

Thankfully it turned out to be a missing clip from the accelerator cable and nothing to do with electrics. The clip was resting on the gearbox and he simply refitted it. Amazing!

His honesty is commendable. I know full well that had I taken it to the main dealer I would have been robbed just by driving through the gates. I doubt that they would have spotted the issue either as the computer would have said “NO” – leaving them head scratching. I’m sure they would make the usual suggestions of replacing this and that – where this is typically £50 and that is £100!!

Apart from the obvious saving, the most notable characteristics of Daryl’s is that he doesn’t come across as “doing a favour” by taking your money – unlike the main dealers!

Why go anywhere else...?

Yours truly,

Martin Cooke
(Manager)

 John Seed Testimonial

Dear Daryl

I am writing to thank you for all the work that you have done over the last few weeks to my van.

On one occasion, you fitted me in straight away and carried out the repairs the same day, and you also let me borrow Naze Lane van so I could carry on with my own jobs that I had booked in that day.

All the work was always carried out in a very professional manner and at a very competitive price and I would not hesitate in the slightest to recommend Naze Lane Garage to family and friends.

Thanks again Daryl and the rest of the lads.

John Seed
(Greenclean)

Daniel Elliot Testimonial

Dear Daryl,

Thanks for sorting out my severe car problem, which has been ongoing for a while. I have had other garages look at it and have not managed to get to the source of the problem. I was impressed how you arranged with Volvo to get the car reprogrammed once the part had been fitted.

I am sure my neighbours will be glad that the noises the car was making have now stopped.

The work was carried out very quickly and effectively at a very reasonable price.
I will recommend your services to anyone I know.

Regards,

Daniel Elliot